My time as an Assignment Editor provided many stories on which I shared in my first blog.  While I'm no longer On the News Desk, the stories and lessons shouldn't be forgotten. 

Stalk the competition

April 3, 2010
Hand in hand with my previous blog goes this post. Just as you need to be aware of what’s being said about you/your name/brand/company, you should know what’s being said about your competition and what your competition is saying. At the very least you should know how your competition is using the same social networks as you are so you can improve your own use, or expand to another network.

I’m a journalist so my competition is other journalists, traditional and citizen, and media outlets. Just like monitoring my name on the Web, I run searches and lists to keep tabs on the competition. Any journalist or media outlet using the same networks as me, especially Twitter, should be monitoring what I do. I’m aware of this and behave appropriately, i.e. not give away exclusivity on stories.

I use my Local Media Twitter list to follow all I can in the state. I run live searches using Seesmic on individual journalists and media outlets that are the most active and not just an RSS feed of a Web site. This live search is essential while I’m On the News Desk as I want to know what the competition is doing at all times.

By searching a journalist’s or media outlet’s Twitter ID without the “@” I follow not only their tweets but also replies to them. I can see entire conversations this way. You may think this is stalking, but I view it as prudent, smart work to stay on top of the competition. Again I fully expect the same to be done with my own account.

I check out my Twitter lists occasionally to catch up on what I’m not live searching. Hootsuite syncs with your Twitter lists which makes it a great tool to get a good glimpse of many lists at once. Hootsuite also updates the lists automatically so my lists become my active searches.

There have been a couple of journalists with public accounts that have blocked my Twitter account, and have blocked @CBS4Denver. You see these are not the only two Twitter accounts of which I have access. I simply followed these journalists on these other accounts I have. Several Twitter applications allow you to access all accounts in one spot, so even though one account may be blocked another isn’t so I’m still able to run live searches that include these journalists that have blocked me.

No, I’m not cheating. I’m just better at the game! Okay, that isn’t it either. I know how tasking it is to read every profile and to decide if you’re going to follow or block someone. I’m just betting on this fact to be able to follow these journalists. In the end, if all my accounts are blocked, I can still check on these journalists because their accounts are public by going directly to their account twitter.com/name to see what they’ve been posting.

Facebook is different. Most journalists in the Denver area don’t have a separate professional page like I do. I haven’t even bothered trying to friend these journalists because I’m not their friend in real life. Now, I am actually friends or acquaintances of journalists at other outlets (GASP!) so we are Facebook friends and I get the joy of learning about their life and work. I don’t let just anyone friend my personal account, but if another journalist requested to be my friend with my professional account, I would accept. This is just me living my philosophy of being open and transparent on social networks. Others disagree with me on this.

I do fan and friend all local media Facebook pages I can find. I want to know how these pages are being used. I also want to know the kind of responses these pages get. I’m very interested to know which pages get the most responses and which are the most interactive with their pages. I want to know so I can make what I and the station do better.

Many journalists have blogs that run on their outlet’s Web sites or have blogs elsewhere like through WordPress or Blogger. I follow those that are the most active and consistent writers. I follow those who I feel are in direct competition with the station. The blogs I’m not following I check out once a week or every other week.

I find the blog lists on media Web sites so helpful to easily pop in on a blog. I want to see what these journalists are writing. I want to read the comments and see if the journalist is responding to the comments. Then there are a few journalists who have blogs, not on their media outlet Web site, that actually don’t allow comments! To those journalists I just shake my head in sorrow and disgust.

I also check on media Web sites often to see headlines, read their version of the stories, and to review the comments that are being posted. I run Google Alert searches on some of these media outlets to know what is being said about them. I haven’t gone totally stalker (yet) as I have no Google Alerts running on individual journalists except on my husband. He asked me to run the alert! Ask him if you don’t believe me!

First and foremost I do all of this to makes sure I’m not missing something when I’m working. Second I do this to know, to compare, and to learn. I want to stay on top of how I’m using social networks. I want to be better than others in my field using social networks. I want to compete with those in my field that are using social networks successfully.

You can do the same for your field of work.
 

Be proactive to know what's being said about you

April 3, 2010
Whether you’re using social networks for personal or for professional reasons you need to be monitoring what’s being said about you on the Internet. I can understand why someone who is only chatting with friends and who doesn’t talk about business wouldn’t think it’s necessary to do so. If that person is you, I ask, “don’t you want to know if you’re name is out there?” A comment you leave on any public forum, or even a forum you think is completely protected, can and will be...
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Tweeting with the enemy

February 19, 2010
Earlier this week I had to take time to think before I responded to two different Tweets to me. One of which I discussed with a manager before answering. I know I did right in my answers, but I still feel, well, dirty about it.

My mantra in using social media has always been: Be Smart. Social networks are tools you decide how to use; you don’t let them use you. This includes doing all you can to know with whom you’re interacting and why.

First I responded to a Tweet from a journalist at a...

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If you're willing collaborative journalism is easy and rewarding

January 8, 2010
Media organizations have partnered for as long as I can remember. CBS4 News used to partner with The Rocky Mountain News before it closed. Now the station partners with The Denver Business Journal. KUSA and KMGH also partner with local print organizations. There are various partnerships with local radio stations as well. These partnerships will continue but need to go beyond media organization to media organization.

Collaboration is a term being used more these days to describe a wide variety ...
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New TV faces because of unexpected bridge between viewer and news

December 22, 2009

Face it.  There are a lot of new faces on TV News in Denver.  Last week I was one of those new faces as I did a live question and answer session with the anchors during the 6pm newscast. The following day I was live in two newscasts talking social media and the station’s Emergency Toy Drive.

The morning I was in the first newscast, and before I knew I was going to be on the news, I spoke to a group of local business leaders about using social networks in the newsroom.  We also discussed ho...


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Seeking advice for a Twitter dilemma

December 17, 2009

There are very few reasons I block anyone from facebook or Twitter.  Pure spam.  Porn.   Insults just because I’m a member of the media. These types of accounts I block.

I’ve never stopped any other journalist or news organization from following me; not even direct competition.  To do so goes against all I preach about using social networks.  Plus I want to follow them to see what they’re doing! 

One local journalist has a public account but has blocked me and @cbs4denver.  I’m gue...


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I share press releases as news content

December 17, 2009

This week’s Journchat was lively as usual. Question one lead to a good discussion on press releases used as news.  (You can view the Archived Chat.  Question one and the comments start at 7:07pm.)  I answered as soon as I saw the question. 

Last night was a no brainer.  As I’m shouting out to coworkers about an email from Denver Police on a missing grandmother and her two-year old grandson, I’m saving the press release, a PDF file, so I can upload the release to Twitdoc.  I knew t...


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I am using Google Wave, the mess that it is, for news

December 8, 2009
I’ve spent the last two weeks playing around in Google Wave. I see its potential as a collaborative tool to share information during news events, such as a snow storm. I see it being used as a comment tool much like people comment on facebook or retweet with a comment on Twitter.

I’ve joined waves that were created to discuss the use of social media and/or Google Wave in journalism and in news. I’ve reviewed other media outlets use of Google Wave. I’ve read articles on using Google W...

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Bad journalism and bad Twitter critique frustrates me

November 18, 2009
By now I believe my social media mantra is clear. Be smart. If you choose to use social media in any capacity know why, know your purpose and be smart in all you do. I need to extend my “be smart” advice to media that decides to critique social media use.

Saturday morning while curled up under a blanket on the couch and sipping a mug of coffee I scrolled through Twitter on my cell phone.  I saw a Tweet from @DaveWebb that said The Colorado Independent had called out The Denver Post for its...
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Use social media, but don't give away your competitive edge.

November 14, 2009
I’ve made it obvious that I believe traditional media should use social media. I advocate knowing why you’re using social networks, have goals and have strategies to reach those goals. So I find myself a little surprised at the thoughts that went through my head this afternoon. Is it possible to tweet too much?

If you’re giving away your competitive edge, yes you can tweet too much.

When I share what’s happening for me on the news desk and in the newsroom I am always aware that I have...
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About Me


Misty Montano I am a Journalist using Social Technologies and Interactive Media to connect with news consumers. I am taking on the new exciting and challenging role of Digital Content Manager at 9News in Denver, CO. Previously I was an Assignment Editor at CBS4 News in Denver where I won a Regional Emmy for my work and spent the first 10 years of my career. I truly grew up On the News Desk.